Richard Broadbent

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VP Software, UK/I

Diebold Nixdorf

Member since

12 Jan 2015

Location

Bracknell

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Richard's opinions

Treating fraudsters to a taste of AI medicine

Fraud is an issue that remains constant in the financial services sector. It creates trust problems between consumers and FIs, it can discourage consumer uptake of new services and it’s expensive for everyone involved. Over £1bn has been stolen from bank customers through credit and debit card fraud in the past 12 months and one in 10 people in the...

05 July 2018 /ai /security

Is AI a fad or reality for financial services today?

Artificial intelligence (AI) is starting to impact our lives faster than we can imagine. From Amazon’s digital assistant Alexa, which is now in over five million homes, to online shopping recommendations and image recognition, AI technologies have found no shortages of real world applications that are quickly becoming a familiar part of our daily ...

16 March 2018 /ai /retail

How customers are changing the banking industry

As both a banking customer, and a software professional, I can’t help but notice that the financial services industry is going through a period of unprecedented change at the moment. In my day job, I can see that banks are working hard on innovative ways of connecting touchpoints and utilising their data in a more meaningful way. And as a customer...

17 January 2018 /retail