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COTS and SAAS come with very little data out-of-the-box. Almost all the data that's inside them in a live installation is entered by customer (or their implementation partner) during the implementation. While they come with a lot of features out-of-the-box, most midsized to large enterprise implementations involve extensions / customizations specific to the customer. STILL, all large COTS and SAAS vendors have somehow managed to retain ownership of the entire software, including customer-specific data and extension / customizations. While the vendor cannot make one customer's data available to another customer, it can - and often does - merge most extensions / custoizations into the future version of its product and thereby makes them available to other customers. This is despite almost all customers asking for joint ownership. Since I've been in enterprise software sales for decades, I know exactly how vendors manage to wrangle unilateral ownership but that's not the key point in the current context. 

In the case of GenAI, the out-of-the-box software contains a lot of data on which the models are trained by the vendor - data that's not supplied by the customer. IMO it'll be way easier for GenAI vendors to wrangle total ownership of data. 

In other words, I'm predicting the exact opposite of your prediction. Once again, vendors won't be able to make one customer's data available to other customers.

Many of these use cases are quite old but what's new is that they can potentially be made faster / better / cheaper by infusing AI into them. Here's a topical example: 

My CA Firm sent me a challan for paying Professional Tax for two Financial Years. I found this strange because I normally pay PT every FY. The partner insisted that I hadn't paid PT last year. I wasn't so sure and wanted to check. I went to my company's NetBanking, downloaded the Statement of Accounts for many FYs, manually combed through every line item to figure out whether I'd already paid PT for that FY or not. This took a while. 

When Alexa came out, many people, including me, predicted that Alexa Banking would solve this problem by using its Voice UI to instantly answer the question "Did I make a Professional Tax payment in FY2023?". It did not. 

Let's hope that AI will. 

TY @MelvinHaskins for your kind words.